Question 1

What does "No Win, No Fee" mean?

Accepted Answer

No Win, No Fee means you generally do not pay our legal fees unless your compensation claim is successful. This arrangement applies to compensation matters where you are bringing a claim, including workers' compensation, motor vehicle accident, public liability and institutional abuse matters. Terms and conditions apply, and your cost agreement will explain how legal fees, disbursements and other costs may be handled.

Question 2

Do you provide services in other languages?

Accepted Answer

Yes. We provide legal services in English and Spanish (Español). Our bilingual team ensures you can discuss your legal matter in the language you feel most comfortable using.

Question 3

How long do I have to make a compensation claim?

Accepted Answer

Time limits vary depending on the type of claim. Many compensation matters are subject to strict notice requirements and a general 3-year limitation period, but shorter deadlines may apply in some cases. Because these rules can be complex and exceptions may apply, we recommend seeking legal advice as soon as possible.

Question 4

What should I bring to my first consultation?

Accepted Answer

For your free consultation, bring any relevant documents such as: employment contracts, medical reports, incident reports, correspondence with employers or insurers, photos of injuries, and any other documentation related to your case. However, don't worry if you don't have everything—we can help you gather necessary documents during the process.

Question 5

Can I claim compensation if I was partly at fault?

Accepted Answer

It may still be possible to pursue compensation. Queensland law recognises contributory negligence, meaning compensation can sometimes be available even if you were partly responsible for the incident. Any compensation awarded may be reduced depending on your level of responsibility and the circumstances of the claim. We recommend seeking legal advice about your specific situation.

Question 6

What is unfair dismissal and am I eligible to claim?

Accepted Answer

Unfair dismissal occurs when an employee is dismissed in a manner that is harsh, unjust or unreasonable. Eligibility depends on several factors, including your employment status, how long you worked for the employer, whether the business is a small business, and other legal requirements. In most cases, applications must be lodged with the Fair Work Commission within 21 days of dismissal, although limited exceptions may apply. We recommend seeking legal advice promptly if you believe you may have been unfairly dismissed.

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